(Windows only) The wireless sync dongle is plugged into a USB port on the computer.If your Mac doesn't have Bluetooth the dongle is required. When this happens, plug the wireless sync dongle into a USB port on your computer as shown. Note that even when Bluetooth is on, the signal can occasionally be weak or problematic. (Mac only) If your computer has Bluetooth, go to your System Preferences and verify that it is turned on.The wireless dongle is usually used on Macs or Windows 8.1 computers, some cases also when a Windows 10 computer doesn't have built-in Bluetooth:
#Download fitbit connect for windows update#
Thanks for your feedback, we're always trying to update the Fitbit app to have a better way to communicate with your Fitbit device. Nice to see that you're digging into the Forums, let me give you a warm welcome to our Community. I am currently running Windows build 3.194 on a Sony Vaio laptop They send me to the windows store because they see I need an upgraded version. fitbit files already downloaded onto my laptop also fail to run. I have tried using fitbit connect instead, using the PC not windows 10 version, but it hangs and doesn't download either. I have manually downloaded the latest windows 10 upgrades, but the store issue has yet to be resolved. I think the store issue is related to a windows 10 automatic update. I have done a windows store reset and that didn't work either. I have checked my date and time (which is apparently related to that error code) and it is correct. The windows store gives me the error code 0x80072F8F. I tried uninstalling the app and then it wouldn't reinstall.
This worked until Oct 18, and then it stopped, then suddenly synced Oct 23, and then that was it. My surge stopped syncing in August, but I was able to uninstall the app and reinstall using an older exe file, although I had to do this every couple of days.
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